SUNPOLAR International Co., Ltd

Faq

>Faq
Frequently Asked Questions
  • I like the characteristics of this pair of socks.Open

    If you have a pair of textile crafts that you love very much or have many ideas in your mind waiting to be transformed into reality, we are willing to turn your dream into reality considering the fact that different brands always put different emphasis on their product functions. Since we have an attempt to create your one-and-only products, we are willing to help you analyze your dream product's features, advantages, and disadvantages for your reference. All these are done to help you create the functional compression socks that best suite your brand features.
  • How good are SUNPOLAR's product quality and manufacturing efficiency?Open

    SUNPOLAR adheres to the use of certified high-quality raw materials, functional fibers and fabric ribbons. By importing the topnotch German production machine, we are able to produce the most cost-effective products within the shortest period of time which not only shorten the delivery period but also ensure good production quality. With a shortened production period, our customers are able to get ahead of others to seek more business opportunities in a competitive market.

    With our own factory, we are able to provide our customers with a one-stop-service and respond to each process within the shortest period of time. Receiving SGS ISO 9001:2008 and ISO 13485:2003, we have a strict control over our own production quality. With customer satisfaction reaching as high as 98%, our product quality and achievements are obvious to all.
     
    As a result, our long-term cooperative customers come from many countries around the world including the United States, Australia, the Philippines, Sweden, South Korea, Japan, India, Canada, the United Kingdom, China and Taiwan.
     
  • Can SUNPOLAR helps me make samples?Open

    Be satisfied with the samples before placing your order has always been SUNPOLAR's insist on product quality. You're always welcomed to contact SUNPOLAR business manager and we will spare no effort in supporting the entire process from your original product to commercialized commodity to provide you with the best compression sock products.
  • Why choose compression socks?Open

    Have you ever thought about why athletes wear spandex clothes or compression leg sleeves while they are competing in a sports event?

    A pair of suitable compression pants must be a perfect fit for your skin to support your muscle groups, reduce energy loss & sports injuries caused by muscle sway during exercise, use external force to enhance the strength and speed of blood flow back to your heart, achieve improved blood circulation & reduced muscle pain, accelerate physical recovery, and delay & breakdown lactic acid accumulated in your muscle, so that your muscle groups can be maintained in a peak status for a longer period of time.
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  • What is functional fiber?Open

    Functional fiber refers to fibers that have certain properties different from those of ordinary fibers to meet special needs, such as antibacterial, deodorizing, anti-ultraviolet radiation, antistatic, anti-microwave, far infrared, water and oil repellent, etc.

    Classification of Functional Fibers
    1. Physical (antistatic, memory, heat accumulation, thermal insulation, ultrafine fineness, etc.)
    2. Chemical (deodorizing, etc.)
    3. Material Separation (reverse permeability, high water absorption, etc.)
    4. Bio-Adaptive (healthcare such as antibacterial, etc.)
  • What guarantee can SUNPOLAR offer you?Open

    1.Customized Manufacturing Process
    All specifications can be tailored in accordance with your specific needs such as color, totem, and even budget.

    2.Superb Textile Technology
    With years of experience in textile manufacturing and long-term cooperation with well-known sports and medical brands from both domestic and abroad, we have excellent production efficiency and technological capacity to meet our customers' needs within the shortest period of time. All these are done to shorten our manufacturing process and improve our product competitiveness.

    3.Professional Senior Business Manager
    Each of our customers is provided with the most incisive advice from a corresponding SUNPOLAR senior business manager who will discuss with you over the exact specification you need (product, ingredient, price, etc.), provide our rich experience for your reference, and perform a strict quality control over the entire process from raw material selection to final product packaging.

    4.Be Satisfied with the Samples Before Placing Your Order
    Before putting your designs into mass production, you will receive a sample for which you may place an order on after you're fully satisfied with it. After confirmation, SUNPOLAR will put your order into mass production. Additionally, you may also receive even more samples by making extra payment. 
  • Why choose SUNPOLAR?Open

    With over 10 years of experience in providing OEM/ODM manufacturing services for global brands, SUNPOLAR is considered one of the leading manufacturers in anti-embolism stockings, compression wears and graduated compression socks.

    With many years of experience in providing OEM/ODM manufacturing services for global brands, we have superb textile technologies, smooth service flow, safe manufacturing process, and strict quality control to provide a one-stop-service for our customers. With the most complete and standardized SOP process control, we have digitalized equipment, efficient production, and stable product quality to meet the need of large orders from both domestic and abroad. 
  • How to choose a pressure value?Open

    With CMD-100 pressure tester and Salzmann imported all the way from Swiss, we will perform pressure tests on our products in accordance with the product inspection standards to ensure that our product pressure is in compliance with the standard value.

    First-grade Medical Socks (pressure range: 18-21mmHg)
    Indications: mild varicose veins without edema resulted from sitting for too long, standing for too long, or in the early stage of pregnancy;
     
    Second-grade Medical Socks (pressure range: 23-32mmHg)
    Indications: severe varicose veins with edema resulted from post-surgery swelling, post-injury swelling, shallow thrombophlebitis or pregnancy;
     
    Third-grade Medical Socks (pressure range: 34-46 mmHg)
    Indications: repeated varicose veins with severe edema, swollen lymph nodes, lymphatic filariasis (elephantiasis), or venous insufficiency after embolization.

    ※Medical socks with higher grade are more resistant to pressure and are often used for treatment. It is recommended that you consult your professional instructors or doctors before using the medical socks.
  • How to measure the size correctly?Open

    Choosing the right and appropriate compression socks can effectively decompress and relieve the fatigue in your feet, fully fit your leg shapes, and exert the most appropriate pressure on each part of your legs. You can get the most accurate measurements after you wake up but before you get off the bed each morning.

    Ankle circumference: measuring the thinnest circumference of the ankle;
    Calf circumference: measuring the thickest circumference of the calf;
    Thigh circumference: measuring the thickest circumference of the thigh.
  • I am here for cooperation proposal.Open

    We welcome major brands or sports teams to negotiate marketing cooperation with us. If you are interested in SUNPOLAR team and product, please fill out the form and contact us. After assessed by our project personnel, he/she will contact you and talk with you face to face.


    Or you can also write an e-mail and send it to the e-mail address at info@sunpolar.com.tw so that our dedicated personnel will contact you.
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